Starling is thrilled to announce that three of our communities have received 2025 Customer Experience Awards from Activated Insights, formerly Pinnacle Quality Insight, the leading provider of training, recruitment, retention, experience management and recognition tools to improve and grow long-term and post-acute care organizations.

These awards recognize Starling’s outstanding performance in several categories and solidifies our position in the top echelon of care providers nationwide.

Starling at Nocatee Independent Living, Starling at Ponte Vedra and Starling at Nocatee Assisted Living & Memory Care were all recognized with awards.

“It is our pleasure to congratulate Starling for their well-deserved achievement in winning the Customer Experience Award,” says Bud Meadows, Chief Executive Officer of Activated Insights. “It’s wonderful to see the hard work that Starling is putting in to provide high-quality care—their effort isn’t going unnoticed. This award allows them to provide proof of quality to potential new clients and caregivers.”

Qualifying for the Customer Experience Award signifies that Starling has consistently ranked within the top 15% of care providers across the nation over the past 12 months. This achievement underscores their unwavering commitment to delivering exceptional experiences to residents and their families.

"We are honored to receive this award. This achievement is a testament to the incredible dedication of our team, who work tirelessly to create a warm, supportive, and vibrant environment for our residents and their families,” said Megan Kennedy, Starling’s Chief Operating Officer. “I want to extend my heartfelt gratitude to our team for their passion and commitment, as well as to our residents and their families for their trust and partnership. Together, we make our community a truly special place. This award inspires us to continue delivering the exceptional care and experiences our residents deserve."

To find out more about Starling’s commitment to excellence, please visit www.StarlingLiving.com or call us at 904-301-9100.